We're here to help. Get in touch with our support team.
Our support team is available to assist you with any questions, concerns, or technical issues. We aim to respond to all inquiries within 24-48 hours.
For general inquiries: support@battlezoneonline.com
Response time: 24-48 hours
For self-exclusion requests or responsible gaming concerns:
responsible@battlezoneonline.com
We treat all responsible gaming inquiries with priority and confidentiality.
For GDPR requests (access, deletion, portability):
privacy@battlezoneonline.com
We will respond to data requests within 30 days as required by UK law.
BattleZone Social Casino Ltd
123 Entertainment Square
London, E1 6AN
United Kingdom
Before contacting us, you might find the answer to your question below:
No. BattleZone Social Casino is a free entertainment platform. You cannot win or withdraw real money. All winnings are virtual tokens with no cash value.
Click on "Forgot Password" on the login page and follow the instructions sent to your email address.
You receive free daily bonuses when you log in. You can also optionally purchase additional virtual tokens through in-app purchases.
Yes. Please contact us using the form above or email support@battlezoneonline.com with your account deletion request. We will process it within 7 days.
Please email responsible@battlezoneonline.com or use the contact form above selecting "Responsible Gaming / Self-Exclusion" as the subject. We will process your request immediately.
BattleZone Social Casino works best on modern browsers including Chrome, Firefox, Safari, and Edge (latest versions).
Under UK GDPR, you have the right to request a copy of your personal data. Email privacy@battlezoneonline.com or use the contact form with "Privacy / Data Request" as the subject.
We strive to provide timely support to all users:
If you're not satisfied with our response, you may escalate your complaint: