Responsible Gaming

Understanding Social Casino Entertainment

BattleZone Social Casino is a FREE entertainment platform where:

• No Real Money is Wagered: You never risk or bet real money
• No Real Money Can Be Won: All winnings are virtual tokens with no cash value
• No Withdrawals: Virtual tokens cannot be converted to real money or withdrawn
• Optional Purchases: You may optionally purchase virtual tokens, but this is never required to play

Age Restrictions

You must be 18 years or older to use BattleZone Social Casino.

This age restriction applies to all users in the United Kingdom. We take age verification seriously and employ measures to prevent underage access. If you become aware of any underage users, please report this to us immediately through our Contact Support page.

Playing Responsibly

Even though BattleZone Social Casino does not involve real money gambling, we encourage all users to maintain healthy entertainment habits:

Set Time Limits

• Decide how much time you want to spend before you start playing
• Take regular breaks during gameplay
• Don't let gaming interfere with work, family, or social obligations
• Balance screen time with other activities

Manage Optional Purchases

• Set a monthly budget for any optional purchases
• Remember that virtual tokens have no real-world value
• Never spend more than you can comfortably afford on entertainment
• Consider using free tokens only

Maintain Perspective

• Remember this is entertainment, not a way to make money
• Social casino games are designed for fun, not financial gain
• Don't chase losses or try to "win back" virtual tokens
• Keep gaming in perspective as one of many leisure activities

Recognising Problematic Behaviour

While BattleZone Social Casino does not involve real money, excessive use of any entertainment platform can be concerning. Consider taking a break if you notice:

• Spending significantly more time or money than you intended
• Neglecting work, school, or personal responsibilities
• Gaming to escape problems or relieve negative feelings
• Lying to others about how much time or money you spend
• Feeling anxious, irritable, or restless when not playing
• Difficulty controlling or reducing your play time
• Conflicts with family or friends about your gaming

If you recognise these signs in yourself or someone you know, please seek support from the resources listed below.

Tools and Features

We provide features to help you play responsibly:

Account Controls

• Self-Exclusion: You can request temporary or permanent account closure at any time
• Time Reminders: Set reminders to take breaks during extended play sessions
• Purchase Limits: Set limits on optional in-app purchases

How to Use These Features

To access responsible gaming tools or request self-exclusion, please contact us through our Contact Support page. We will process your request promptly and confidentially.

For Friends and Family

If you're concerned about someone's gaming or gambling behaviour, support is available for you too. The organisations listed above provide advice and support for friends and family members.

Talking about concerns in a supportive, non-judgmental way can help. Encourage your loved one to seek professional support.

Our Responsibility

BattleZone Social Casino is committed to:

• Preventing underage access through age verification
• Providing clear information about the nature of our Service
• Never misleading users about the ability to win real money
• Responding promptly to self-exclusion requests
• Promoting responsible gaming messages
• Training our staff on responsible gaming practices
• Complying with UK advertising standards and regulations

Contact Us

If you have questions about responsible gaming, need assistance with account controls, or wish to request self-exclusion, please contact us through our Contact Support page. All inquiries are handled confidentially and with care.